Grievance Management
Your own complaint. You are the person speaking.
Where to find it: Left menu → Grievance Management → My own case
Step 1
Left menu → Grievance Management → My own case. If the name is missing, your role does not include it — ask an admin in Users & Roles.
Step 2
Write what happened and pick who should read it. Submit. After they reply, push back if you are not satisfied.
Step 3
You should see a tracking code. Public Tracking should find the same case. If the reply is not enough, push back so it escalates.
Yes. My own case is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.
The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.
It goes to your manager, then up the line if nobody acts.
