Android & iOS
Customer Flow mobile app for Android and iOS — files, approvals, and the live workspace
A live import or export does not wait for someone to sit at a desk. The next packing list, the next yes, and the next delay often land on a phone. The Customer Flow mobile app is the companion for that work: Home, consignments, and approvals on the same operational file the web workspace already owns. It is not a second product and not a second set of books. You sign in with the same account you use at thecustomerflow.com.
Most trade and operations teams still split the day: spreadsheets on a laptop, WhatsApp on a phone, and a forwarded PDF that nobody can find when the broker or the bank asks. A thumbs-up in a chat is treated as an approval. A status update lives in a group that finance never sees. When the file is only a desktop ERP, the people who are actually with the goods are reconstructing the story later. The mobile app is how those people open the same file — not a lighter CRM, not a listing portal, and not a screenshot of yesterday’s dashboard.
What the Customer Flow mobile app is — and what it is not
Search for an ERP mobile app and you will find two disappointments. One is a wrapper that only shows KPIs and never lets you act. The other is a full desktop squeezed onto a phone so nobody can tap a control. Customer Flow takes a third path. The companion is for the work that actually happens away from a desk: see the Home snapshot, open a consignment, attach or review papers on that file, and take the next approval. Finance setup, chart of accounts, masters, and country packs stay on the web app where a keyboard and a wide screen belong.
That split is deliberate. An import file is still one file. The phone does not invent a second consignment. Approvals you take on Android or iOS write to the same audit trail as a yes taken in the browser. If a product claims the entire ERP lives equally well on a four-inch screen, it is selling a demo. This page is about the next yes and the next delay while you are on a dock, in a warehouse, or between meetings.
The native app is not the same as “Add to Home Screen” for the website. The marketing site and the signed-in web workspace can be installed as a PWA. The companion is a separate Android and iOS app with the Customer Flow icon, workspace notifications, and a layout built for phone and tablet. Use the web app for setup and books. Use the mobile app for the live file when you are not at the desk.
Home snapshot, consignments, and the file in your pocket
Home is the snapshot the next shift can trust: what needs a yes, what is due, and which file is waiting. It is not a vanity dashboard of pretty bars. It is the same operational picture the web Home uses, sized for a phone. You open a consignment the way you open it on the web — inbound or outbound — and the papers, status, and people on that file are already there.
Documents stay on the file. A bill of lading, a packing list, or a commercial invoice is not a photo sitting only in your camera roll. The companion is for opening the record the broker and finance will also open. If you need to create a new master, change a tariff, or post a journal, that work stays on thecustomerflow.com. The phone is for the file that is already live.
Tablet layouts use the extra width. Phone layouts keep tap targets large enough to hit with a thumb. Reduce Motion is respected. None of that is a ranking trick. It is how an operations app has to behave if people will actually use it on a noisy dock instead of ignoring another icon.
Approvals on Android and iOS, on the same audit trail
Built-in approvals are the reason most teams pick up the phone. A purchase, a payment, or a status change is waiting. The request is on the file. The person who must sign is not at a desk. On Customer Flow the yes is a recorded decision: who asked, who decided, and when. A WhatsApp thumbs-up is not recoverable six months later. The mobile approvals list is the same queue the web workspace shows, not a shadow inbox.
Notifications exist so a critical file is not buried. The companion can surface a digest of waiting approvals and near deadlines, and a critical notice when the snapshot says the work cannot wait. Tapping the notice opens the approvals flow. The trail still lives on the file. You are not approving in a notification shade and hoping the ERP notices later.
Permissions are the same as the web. If your role cannot approve a payment on thecustomerflow.com, the phone will not invent that right. If you can only see certain consignments, the companion follows that wall. The mobile app is not a back door around Users & Roles.
Same login, same company, Pakistan, UAE, and worldwide
You do not create a second tenant to use the phone. Sign in with the workspace you already have — or start a one-month trial on the web with no credit card, then open the companion with that account. Demo exploration is available in the app when you want to see the layout before a live login. Live work uses the same API and the same organization wall as the browser.
Day-to-day work is the same in Pakistan, the UAE, and other lanes. Country-specific filings still sit in replaceable rules packs on the web. The phone does not fork a “Pakistan app” and a “UAE app”. An import in Karachi and an export in Dubai are still files in one company workspace. The companion shows those files. The rules pack still answers what the corridor requires.
Until public store listings are live, teams receive a signed Android build from Customer Flow. This page does not invent a Play Store or App Store URL. When those listings exist, they will be linked here. Inventing a store profile merges search results with another company. Do not paste a guessed store link.
How to start: trial on the web, then the companion on the phone
Open a workspace at thecustomerflow.com/register. Invite the people who already chase the file. Run one live import, export, purchase, or approval in the browser so the file is real. Then sign in on Android or iOS. The first useful hour on the phone is not chart of accounts. It is opening that same file and taking the next yes without forwarding a screenshot.
If you already have an account, sign in on the companion the same way you sign in on the web. Forgot password stays a web flow. The mobile app is not a second identity system. Support is support@thecustomerflow.com. General and press questions go to info@thecustomerflow.com. Phone and WhatsApp: +92 313 4995264.
If your search was “import export ERP app”, “approvals app Android”, or “Customer Flow iOS”, this page is the public answer. The ranking page is this URL on thecustomerflow.com. The Expo web preview of the companion, if you ever open it, is not a second marketing site — crawlers should treat thecustomerflow.com/mobile-app as the canonical document.
Real days this page is written for
A yes that used to live in a dockside WhatsApp group
The broker needed a status change before the cutoff. The manager was not at a desk. A thumbs-up in the group was treated as authority. On the companion the request is on the consignment, the yes is recorded, and finance can see who approved without reconstructing a chat.
A packing list that used to sit only in someone’s camera roll
The document existed. It was a photo. The file in the ERP had yesterday’s PDF. The next shift could not tell which pack was current. Opening the consignment on the phone puts the papers on the same record the web workspace already uses.
A payment approval between two meetings
The request was ready. The approver had ten minutes and a phone. Opening the web ERP on a four-inch browser tab is how people postpone the yes. The mobile approvals queue is that list, with tap targets meant for a thumb, writing to the same audit trail.
What stays on the file
- Home, consignments, and approvals on Android and iOS — the same operational file as the web ERP.
- A recorded yes on the file, not a thumbs-up in a chat that finance cannot export.
- Documents and status stay on the consignment the next shift will open in the browser.
- Setup, chart of accounts, and masters remain on the web, where that work belongs.
How to start
Step 1
Open a workspace on the web
Register, invite the people who touch the file, and run one live job in the browser so the record is real — not a sample dataset.
Step 2
Sign in on the companion
Use the same account on Android or iOS. Home shows the snapshot. Consignments and approvals are the live file, not a second inbox.
Step 3
Take the next yes where you are
Approvals and notices write to the audit trail. Chart of accounts and setup stay on thecustomerflow.com when you are back at a desk.
Features that sit on the same file
Approvals
The queue on the phone is the same built-in approvals as the web — a recorded yes, not a chat screenshot.
Documents
Papers belong on the consignment. The companion opens that file; it does not leave the pack in a camera roll.
Shipments
Inbound and outbound files are the work the phone is for — status, people, and papers on one record.
Audit trail
A mobile yes still has a timestamp and a person. The trail is the file, not a notification shade.
Related on this site
- What is Customer Flow
- How Customer Flow works
- How an import file moves
- How an export file moves
- Approvals feature
- Import-export software
- Cloud ERP for any file-based team
- Documentation
Questions people ask
Is there a Customer Flow app for Android and iOS?
Yes. The Customer Flow mobile app is a companion for Android and iOS: Home snapshot, consignments, and approvals on the same operational file as the web ERP. Sign in with the workspace you already use at thecustomerflow.com.
Is the mobile app the full ERP on a phone?
No. The companion is for the live file — Home, consignments, documents on that file, and approvals. Chart of accounts, company setup, masters, and country packs stay on the web app.
Do I need a separate login for the mobile app?
No. Use the same account as the browser. Start a one-month free trial on the web if you do not have a workspace yet — no credit card. Then sign in on the phone.
Where do I download the Customer Flow mobile app?
This page is the public listing. Public Google Play and App Store URLs will be linked here when those listings are live. Until then, Customer Flow provides a signed Android build to teams on the product. Do not use a guessed store link.
Is the mobile app the same as Add to Home Screen?
No. Add to Home Screen installs the website as a PWA. The Customer Flow mobile app is a native Android and iOS companion with workspace notifications and a phone layout. Both can exist. Ranking and canonical copy for the companion live on this URL.
Can I approve payments and status changes on my phone?
Yes, if your role can approve them on the web. The mobile queue writes to the same audit trail. Permissions are not relaxed on Android or iOS.
Does the app work for import-export teams in Pakistan and the UAE?
Yes. Day-to-day work is the same. Country rules stay in replaceable packs on the web. The phone shows the live files in that company workspace.
Does the Customer Flow mobile app cost extra?
The companion uses your existing Customer Flow workspace. Start with the one-month free trial on the web. Commercial terms after the trial are a conversation with the team — this page does not invent a second mobile price table.