Logistics
Follow import, export, and domestic shipments in one register.
Where to find it: Left menu → Logistics & Supply Chain → Shipment Tracking
Step 1
Left menu → Logistics & Supply Chain → Shipment Tracking. If the name is missing, your role does not include it — ask an admin in Users & Roles.
Step 2
Search the job. Add the latest event with a time. Do not keep events only in the carrier’s portal.
Step 3
The timeline should show the new event. The dashboard exception should clear if it was late-for-update.
Yes. Shipment Tracking is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.
The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.
If the field exists, yes — still record the status in Customer Flow so the file stands alone.
