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Quality

How to use Quality Reports in Customer Flow

Exportable packs for open NCRs, inspection backlog, certificate expiry, and open CAPA.

Where to find it: Left menu → Quality & Compliance → Quality Reports

Quality inspections and compliance in Customer Flow
Watch the video on the Quality and compliance page — A still from the Quality and compliance video. Play it on the Quality and compliance watch page, then follow the steps below in your workspace.

Every step

  1. Step 1

    Open the screen

    Left menu → Quality & Compliance → Quality Reports. If the name is missing, your role does not include it — ask an admin in Users & Roles.

  2. Step 2

    Do the work

    Pick the pack, export CSV/Excel/PDF, then clear the oldest open rows first.

  3. Step 3

    Check it saved

    Row counts should match the matching register screens.

Questions people ask

Do I need to log in to use Quality Reports?

Yes. Quality Reports is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.

I cannot see Quality Reports in the menu. Why?

The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.

Is this the management dashboard?

No — that is Reports → Management Dashboard. This pack is operational quality extracts.

Related

← All dashboard screens