Quality
Raise a defect, then close it with corrective action (CAPA). Do not bury it in chat.
Where to find it: Left menu → Quality & Compliance → Non-Conformances
Step 1
Left menu → Quality & Compliance → Non-Conformances. If the name is missing, your role does not include it — ask an admin in Users & Roles.
Step 2
Create the NCR, assign an owner, record CAPA, and close. Link the lot or asset.
Step 3
Open NCR count on the dashboard should fall only when closed. The audit trail should keep the story.
Yes. Non-Conformances is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.
The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.
Corrective and preventive action — what you did so it does not happen again, on the record.
