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Quality

How to use Calibration in Customer Flow

Gauges and test instruments with their calibration interval, certificates and next due date.

Where to find it: Left menu → Quality & Compliance → Calibration

Quality inspections and compliance in Customer Flow
Watch the video on the Quality and compliance page — A still from the Quality and compliance video. Play it on the Quality and compliance watch page, then follow the steps below in your workspace.

Every step

  1. Step 1

    Open the screen

    Left menu → Quality & Compliance → Calibration. If the name is missing, your role does not include it — ask an admin in Users & Roles.

  2. Step 2

    Do the work

    Register each instrument with its interval, then record every calibration: who did it, the certificate number and the result.

  3. Step 3

    Check it saved

    Overdue and due-soon instruments are listed first. A failed calibration takes the instrument out of service and opens a major NCR to review recent measurements.

Questions people ask

Do I need to log in to use Calibration?

Yes. Calibration is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.

I cannot see Calibration in the menu. Why?

The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.

How do I put a failed instrument back in service?

Repair or adjust it, then record a passing calibration. It returns to service with a new due date.

Related

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