Land & Property
How to use Maintenance in Customer Flow
Repair and service jobs on plots and units, with target dates by priority, assignment and repair cost.
Where to find it: Left menu → Land & Property → Maintenance
Every step
Step 1
Open the screen
Left menu → Land & Property → Maintenance. If the name is missing, your role does not include it — ask an admin in Users & Roles.
Step 2
Do the work
Log the request with its priority, assign it to a staff member or contractor, start work, mark it resolved with what was done, then post the repair cost and close it.
Step 3
Check it saved
Jobs past their target date are flagged overdue here and on the land dashboard. The cost posts to Repairs & Maintenance Expense against the cost centre you choose.
Questions people ask
Do I need to log in to use Maintenance?
Yes. Maintenance is a signed-in workspace screen. This public page teaches the screen with a picture and a link to the feature video. It never shows another company’s data.
I cannot see Maintenance in the menu. Why?
The left menu only shows screens your role may open. Ask a company admin to grant the matching permission, or to show you which role should own this step.
How is the target date set?
From the day the request is logged: urgent 1 day, high 3, normal 7, low 14. Changing the priority recalculates it.