Import & export
Trade management software: Incoterms belong on the consignment
Trade management software that forgets Incoterms on the header will surprise finance later. Who pays freight, who insures, when risk passes — those facts belong on the consignment next to the partner and the packing list, not in a slide from last year’s training.
Customer Flow keeps commercial terms on the import or export file. The next job reuses partners and templates. Documents attach to the same record. Landed cost then has a chance of matching the deal you actually signed.
Terms without a file are trivia
You can recite FOB and CIF and still lose money if the extras never join the shipment. Trade management is the file: terms, papers, duty, approvals. That is the product Customer Flow ships for teams that run both inbound and outbound on one platform.