Import & export
Landed cost software: freight, duty, and the extras that miss the invoice
Landed cost software exists because the supplier invoice is incomplete. Freight invoices arrive later. Duty is assessed on a code someone typed at 11 p.m. Port charges show up on a PDF with a different reference. If those lines never join the shipment, your product cost is fiction.
Customer Flow treats landed cost as part of the import file. Duty, freight, and related extras sit next to the packing list and the bill of lading. You see the running total while the goods are still in process — which is when commercial still has time to react.
What good landed cost software does not do
It does not replace your customs broker. It does not invent a duty rate. It stops the broker’s numbers and the freight invoice from living in two inboxes. Approvals and an audit trail on the same file mean finance can see when cost changed and who posted it.
For import teams in Pakistan, the UAE, and other lanes, that is the job: one consignment, one cost picture, one trail.